Managing Vendor Qualification Performance and Contract Compliance

Start Date End Date Venue Fees (US $)
27 Sept 2026 Live-Online $ 2,500 Register

Managing Vendor Qualification Performance and Contract Compliance

Introduction

Are we doing the right things? In spite of all our efforts, deliveries are late, over budget and below performance. The way that we approach our procurement has a marked effect on the end result; therefore we have to ensure we use the right processes and criteria to select our suppliers.

This program will use the system approach to demonstrate the optimal method in vendor qualification, enhance performance and ensure contract compliance.

This fast paced program provides both strategic and tactical insights into:

  • casting the net wide enough to ensure an adequate number of suppliers to select from
  • selecting only the best suppliers to participate
  • How to measure their performance objectively
  • to ensure that they perform according to expectations

Objectives

    Participants attending the program will:

    • Benefit from learning from a seasoned practitioner
    • Hearing the practices and experiences of others
    • Cover the vital steps in a proper supplier evaluation
    • Matching customer requirement with the correct supplier segmentation
    • Develop meaningful performance measures
    • Learn how to use those performance results for continuous improvement

Training Methodology

State-of-the-art business systems analysis methods and techniques are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions, the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.

Who Should Attend?

These courses can be delivered either as open public training courses or in-house and typically involve additional study, assignments and assessments. Not only do these training courses prepare you for the qualification but they also focus on providing practical skills and techniques which are directly transferred to the workplace.

Participants attending the program will:

  • Benefit from learning from a seasoned practitioner
  • Hearing the practices and experiences of others
  • Cover the vital steps in a proper supplier evaluation
  • Matching customer requirement with the correct supplier segmentation
  • Develop meaningful performance measures
  • Learn how to use those performance results for continuous improvement

Course Outline

Day 1

Vendor Qualification-Compiling an Approved Supplier List

  • Determining the goals and objectives of Procurement
  • Formulating a proper Procurement strategy
  • Involving the end-user in determining the required technologies
  • Developing an approved supplier list based on the required technologies
  • Compiling supplier selection criteria
  • Forming commodity teams to evaluate and provide supply solutions

Day 2 

Supplier Assessment

  • Supplier initial questionnaire
  • Detailed supplier investigation
  • Quality management systems
  • Performing a supplier assessment
  • Process capability studies
  •  Certification of suppliers
  • ISO Certification
  • Setting acceptance criteria
  • Engaging the supplier during the tender process

Day 3

Supplier Performance - What to Measure?

  • Carrot or stick?
  • Setting of objective that are aligned with the goals of the company
  • Characteristics of a good performance measurement system
  • Developing a supplier performance system
  • Sources of data
  • Common mistakes in data recording
  • Implementing the system

Day 4

Supplier Performance – Interpreting the results

  • Rating the individual supplier
  • Ranking your suppliers
  • Disseminating the results: what to do and what not to do
  • Rewarding good behavior
  • Supplier recognition
  • Punishing bad behavior
  • Corrective Action Procedures

Day 5

Remedies for breach of contract

  • What constitutes a breach?
  • The different types of breaches
  • The different remedies available
  • Determining the quantum of damages
  • Liquidated damages
  •  Equitable damages
  • Court injunction

Determining the final outcome

  • Project close-out report
  • Time
  • Performance/Quality
  • Cost

Accreditation

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